Terms & Conditions

Effective Date: 01-09-2026

Welcome to Machiraju Bhakti.

These Terms & Conditions govern your access to and use of the Machiraju Bhakti website and your purchase of products through our online store.

By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.

1. About Machiraju Bhakti

Machiraju Bhakti operates an online store offering spiritual, devotional, Vedic, traditional, and related products.

We reserve the right to update, modify, suspend, or discontinue any part of our website, products, services, or features at any time.

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when required.
• Use the website only for lawful purposes.
• Not misuse or interfere with the website or its functionality.
• Not attempt unauthorized access to our systems or accounts.
• Not use the website for fraudulent or unlawful activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor variations may occur because of:

• Screen or device settings
• Product photography
• Packaging or design changes
• Manufacturing or printing variations

We reserve the right to correct errors and update product information whenever necessary.

4. Spiritual and Religious Information

Information provided on our website regarding spiritual, devotional, Vedic, religious, or traditional products is intended for general informational, educational, and devotional purposes.

Such information should not be interpreted as a guarantee of any particular spiritual, religious, physical, financial, or other outcome.

Machiraju Bhakti does not guarantee that the use or purchase of any spiritual or devotional product will produce a specific result.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities purchased.
• Discontinue products.
• Modify product specifications.
• Correct inventory errors.
• Refuse or cancel an order where reasonably necessary.

If a product becomes unavailable after an order has been placed, we may contact you regarding the available options.

6. Product Prices

Prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to maintain accurate pricing. However, if an obvious pricing or listing error occurs, we reserve the right to correct the error.

If an order has been placed at an incorrect price due to an obvious error, we may contact you before processing the order or cancel the order and provide an applicable refund.

Applicable taxes, shipping charges, and other charges, where relevant, will be displayed during the purchase process.

7. Orders

When you place an order through our website, you are requesting to purchase the selected products.

You may receive an order confirmation through your registered email address after placing an order.

An order confirmation does not necessarily guarantee dispatch or fulfillment. We may cancel or decline an order due to circumstances including:

• Product unavailability
• Pricing or listing errors
• Payment issues
• Incorrect customer information
• Suspected fraudulent or unauthorized transactions
• Delivery limitations
• Other legitimate operational reasons

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return, Refund & Cancellation Policy.

8. Customer Information

You are responsible for providing accurate information when placing an order, including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• PIN code
• Other information required to process your order

Machiraju Bhakti is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

9. Payments

Payments may be processed through third-party payment gateways and service providers.

By completing a transaction, you agree to provide valid and accurate payment information.

We reserve the right to verify transactions and take appropriate action in cases of suspected fraud, unauthorized payments, or suspicious activity.

10. Shipping & Delivery

Orders are shipped according to our Shipping & Delivery Policy.

Delivery timelines are estimates and may vary because of:

• Courier delays
• Weather conditions
• Public holidays
• Transportation disruptions
• Incorrect address information
• Remote delivery locations
• Government restrictions
• Other circumstances beyond our reasonable control

Please refer to our Shipping & Delivery Policy for complete information.

11. Returns, Refunds & Cancellations

Returns, replacements, refunds, and order cancellations are governed by our Return, Refund & Cancellation Policy.

Customers are encouraged to review that policy before placing an order.

12. Intellectual Property

Unless otherwise stated, the content available on the Machiraju Bhakti website, including:

• Logo and brand identity
• Brand name
• Text and written content
• Product descriptions
• Images and graphics
• Videos
• Icons
• Website design
• Other website materials

is owned by or licensed to Machiraju Bhakti and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

13. Prohibited Activities

You agree not to:

• Violate any applicable law or regulation.
• Commit or facilitate fraud.
• Attempt unauthorized access to our website or systems.
• Introduce viruses, malware, or harmful code.
• Interfere with website functionality.
• Collect personal information about other users without authorization.
• Copy website content for unauthorized commercial purposes.
• Misrepresent your identity or affiliation.
• Use our website for unlawful or unauthorized purposes.

We reserve the right to restrict or terminate access where necessary.

14. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, analytics services, advertising platforms, and other service providers.

Your use of third-party services may be subject to their own terms and privacy policies.

Machiraju Bhakti is not responsible for the policies, availability, performance, or practices of third-party services.

15. External Links

Our website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

Machiraju Bhakti does not control or guarantee the content, availability, security, or privacy practices of external websites.

We recommend reviewing the applicable terms and privacy policies before using third-party websites.

16. Website Availability

We aim to maintain a reliable and functional website. However, we do not guarantee that our website will always be:

• Available without interruption
• Completely free from errors
• Free from technical issues
• Completely secure
• Free from viruses or other harmful components

Website availability may be affected by maintenance, technical issues, updates, or circumstances beyond our reasonable control.

17. Limitation of Liability

To the extent permitted by applicable law, Machiraju Bhakti shall not be responsible for losses or damages arising from:

• Temporary website unavailability
• Delays caused by third-party service providers
• Courier or delivery delays
• Incorrect information provided by customers
• Unauthorized use resulting from circumstances outside our reasonable control
• Events beyond our reasonable control

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Events Beyond Our Control

Machiraju Bhakti will not be responsible for delays or failure to perform obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters
• Severe weather
• Government restrictions
• Strikes
• Transportation disruptions
• Technical failures
• Public emergencies
• Other unforeseen events

19. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, and handle personal information.

20. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, technology, or applicable requirements.

Updated terms will be published on this page with a revised Effective Date.

Your continued use of the website after updated terms are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

22. Contact Us

For questions regarding these Terms & Conditions, please contact:

Machiraju Bhakti Customer Support

Email: customercare@machirajubhakti.com

For order-related queries, please include your Order ID in your communication.

Machiraju Bhakti

Connecting You With India's Spiritual Heritage